CCM FAQs

Why might I need a Coordinating Care Manager?

Sometimes called case managers, elder care managers or care coordinators, Coordinating Care Managers are specialists in assisting older people and their families to plan for and implement ways to allow for the greatest degree of independence, safety and comfort and quality of life. They meet with families, assess the client’s needs, and develop a comprehensive […]

How can a Coordinating Care Manager help an elder person get all the services they need and benefits to which they are entitled?

The health care and related services available in Bakersfield area can offer more than most people realize if you know how to make them work for you. Unfortunately, most people are unaware of what benefits they should be receiving, or how to interact with the system to obtain the best services for their situation. Cassandra, […]

Aren’t these services available for free through government agencies?

Social Service agencies such as services provided by the Kern County “Area Agency On Aging” offer limited services to indigent individuals who otherwise may receive no services at all. The very wealthy often have no trouble obtaining the care they need because they are used to asking for it and can afford to pay quite […]

How does one begin?

After an initial telephone consultation – an assessment is typically necessary for care managers to understand the environment that the older adult is living in, their level of functioning and their current support network. The assessment involves interviewing the older adult and family members, gathering relevant medical records, developing an individualized action plan and discussing […]

Is the scope of this assessment limited?

No. Cassandra Ortiz is trained to evaluate all aspects of an older person’s life, including legal, financial, home safety, nutritional, medical, and housing issues. An in-depth assessment would include the client’s physical, emotional, mental, social, spiritual, and environmental strengths, weaknesses and concerns. The goal of the assessment is to provide a comprehensive understanding of the […]

How would Options for Elder Care work with my parents’ doctors and other professionals?

Coordinating Care Management can arrange and attend doctor’s appointments to ensure that the doctor is getting the full picture and that the elder is able to understand the doctor’s instructions. We interface with the home health or hospice nurses and aides who are involved, making sure that the plan of care is followed, and that […]

How do I know if I can afford private Coordinating Care Management services?

Many people believe they cannot afford private coordinating care management when they really can. Coordinating Care Management has helped clients save thousands of dollars by recouping insurance monies, applying for assistance programs, recommending better health insurance plans, and using other cost-effective measures while still providing the highest quality care. Investing in your elder’s care through […]

I’m worried that my parent can no longer live alone safely. What can I do?

You should share your concerns with your parent and remain open to considering many possible solutions to this problem, including at-home solutions. Perhaps some help in the house, meal delivery services or an emergency response system could enhance your parent’s ability to continue living at home. If our parent is feeing unsafe, s/he may be […]

I have been caring for my 90-year old mother for the past 2 years while running my own home and managing a highly stressful job. I am frequently overwhelmed. I also need help making arrangements for my parents when I am away. I would also like to talk to someone about making long-term plans for my parents. Who should I call?

It would be best to start by setting up a meeting with Coordinating Care Management. A Geriatric Care Manager would be able to help with both short-term care options for while you are on vacation as well as help you with long-term planning for your parents.

I want to know that my mother is doing well at home alone. But, I live too far away to visit often or help her with daily chores. How can I ensure she is doing well?

Coordinating Care Management can act as an advocate and liaison for your mother. We will provide you with written or verbal updates of your mothers well being. As your Geriatric Care Manager, Cassandra Ortiz will keep you informed of unexpected events or emergencies and involve family members in any decision-making. We can also arrange for […]

I am looking to place my father in an assisted living or nursing home near my home. How do I know what he needs and what to look for when seeking out a facility?

Coordinating Care Management is knowledgeable about local facilities in and around the Bakersfield area for senior care, can assist you with a medical assessment if necessary and will work with you to look at all your options and assist in making the best recommendations for your father. If needed, a Coordinating Care Manager may also […]

Family disputes and eldercare – My brothers and sisters and I disagree over how to care for my mother. How do we proceed?

A Coordinating Care Manager who is experienced in caring for the elderly can be of great help in this situation. Oftentimes, these problems arise because siblings see their parent’s needs differently. A Geriatric Care Manager with Coordinating Care Management can assess your parent objectively and provide valuable information about what kind of care is best […]

What is long-term-care insurance? Do I need it?

Long-term care services are defined as those that help people with chronic conditions maintain their level of functioning. Medicare does not cover these services. Long-term care services include nursing homes, assisted living facilities, adult day care and homemaker/chore services. Long-term-care insurance can be purchased to provide coverage for these services. Some policies also cover care […]

Eldercare and Medicare – Will Medicare pay for my elder’s in-home services?

Medicare pays for very limited home healthcare services: primarily skilled care like nursing services or physical, occupational or speech therapy. It is a requirement that such care help the patient recover function following an illness or hospitalization and only is continued as long as the patient makes progress and is substantially house-bound. Coordinating Care Management […]

My spouse has been diagnosed with Alzheimer’s disease. Is it possible to care for him/her at home?

Yes, most people with Alzheimer’s disease can be cared for at home. It is essential for you to consider that your loved one may have Alzheimer’s for many years and the disease will gradually worsen. Caring for a person with Alzheimer’s is a marathon, not a sprint. Find enough help so that you can pace […]

What if my parent is terminally ill but does not want to die in a hospital or nursing home? Can Hospice Care help?

According to a Harris Survey on End-of-Life Care conducted in 2002, the vast majority of Americans (86%) believe that people with terminal illness would most like to receive end-of-life care at home. Yet nearly 70% of deaths in America today occur in facilities, primarily in hospitals and long-term care facilities. Caring for a seriously ill […]

Healthcare documents – What do I need?

Everyone should have a basic will, a durable power of attorney, a living will or advance directive and a healthcare proxy statement. Coordinating Care Management can assist you with these obtaining these necessary documents and provide recommendations for elder law attorneys if needed.

My parents need help, but won’t accept it. How can you help?

It’s common for an older person to initially resist outside help. Professional Geriatric Care Managers have the skills needed to develop rapport even with difficult clients. Coordinating Care Management will be able to suggest several different approaches to overcoming a parent’s objections.

Who else uses a Coordinating Care Manager?

Families who live at a distance rely on Coordinating Care Managers to provide a trusted link to their elder parents. Attorneys may use the services of a Coordinating Care Manager for a professional assessment of complex clinical situation in a home care facility or in the community. Trust officers find that a Coordinating Care Manager […]

How else can professional geriatric care management save me money?

Geriatric Care Managers can help you save money in several ways. First, they can help to plan effectively for the future, and assist in avoiding a crisis. Second, care managers can often arrange for services to be delivered in an older adult’s home rather than requiring a costly move to a retirement or nursing facility. […]